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Corrective action definition

Question
What is the definition of corrective action in the quality process? 
Answer
Corrective actions are specific steps, typically in a business task or process, that are taken to eliminate the causes of non-conformance and/or to improve efficiencies and quality. When properly executed, corrective actions address the fundamental causes of the problem - rather than symptoms - and are designed to prevent recurrence. 
Brain Trust contributor: Author of Instant Profits: Making Your Business Pay
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