Small business answers — NOW!

Credit on expired card

Question
How can I get credit for the return of an item that was purchased on a cancelled account? 
Answer
Call up the credit card company who issued your new card and replaced the old card. Ask them to look up the credit that was issued. Ask them to transfer the credit from the old credit card number to the new one - or ask them to issue a refund. They will, but you'll have to be patient, it may take a couple of attempts.

If the credit company offers online access to your account, log in and check on it every few days. If the credit doesn't show up, or if you don't get the refund check, call again. Be persistent. You really can get your money back - in time. 
Brain Trust contributor: National tax columnist and author of Small Business Taxes Made Easy
Related Categories: Credit, Legal
© 2007, Small Business Network, Inc., All Rights Reserved.
Subject to the Terms of Use of AskJim.biz
Print this page   Bookmark this page   E-mail this page to a friend   Go back to previous page
AskJim ID: 759