Kaizen definitionQuestion What is the Kaizen management program and can a small business use it?
Answer Kaizen is a Japanese word that means “continuous improvement.” It's a management process and philosophy.
Kaizen goals include the elimination of any form of waste in the work process and improvement in the working environment. It tends to improve quality and customer satisfaction while reducing costs and improving profits over time. So, yes, it can work for any business, even a small one. Search again for more on Kaizen. 
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