Policy manual components

When preparing a policy manual, many organizations define a variety of topics that help employees understand the organization's culture, mission, beliefs, products, services, or role in the marketplace. Some also elect to provide information describing the history of the organization, its founders, and their efforts to lead to the organization's growth and success.

Descriptive information about the organization may include an explanation of its products or services, markets or industries served, customers served, or other factors that help to distinguish it from its competitors.

Many organizations use the manual to communicate to employees important messages relating to commitments to safety, quality, productivity, service, creativity or other cultural characteristics of the organization.

An emphasis on philosophical matters, together with definition of employment policies in a manner that reflects the management practices of your organization, will help to convey to employees a real sense of the mission and culture of the organization.