Project completion follow-up
What should I do once I complete a project for a customer?
Follow up with your customer once you have satisfactorily delivered your work and ask:
1. Did we meet the job and accomplish the work that was promised?
2. What can we do for you next?
3. Would you recommend my company to your friends?
The best time to get new work -- and new referrals -- is immediately after completing a successful project.
Brain Trust contributor:
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