Recommended work-flow processes for manufacturer

Start by looking at your back-end costs and measures. Whether it's returns, wasted materials, lost time, or service follow-up, that's most likely where the pull is getting stuck.

Then go back to the front-end processes. Work with your people at each step to identify what's right, what's wrong, what they'd like in the best-possible world - and what they dislike about the current situation, especially when things go wrong. Ensure hand-offs to each step provide exactly what those employees need.

By implementing these changes, you will:

? Get the best information fastest.
? Work the internal customer-supplier relationship to ensure every step adds value.
? Create the pull you're looking for.
? Eliminate excess costs and inefficiencies from the system.

Once the preventable challenges have been eliminated, you then willbe able to focus on growth.