Refund and return policy practices

You should state clearly when you will accept (and not accept) returns. If you want your return and refund policy to be "all sales are final," that is fine, but you must spell out this policy preferably in all capital letters and boldface type so that your buyer will see it before bidding. It would also be wise to include that boldfaced statement as part of the item description, so the buyer can't complain later that you "buried it in the fine print."

Remember, an "all sales final" practice may limit auction participation from some prospective buyers.