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Removing bottle-necks

Question
How can I take the bottle-necks out of my organization? 
Answer
The process of de-bottle-necking follows these steps:

- Chart every step of the process (process flow diagram)
- Measure the time and other resources used at each step
- Identify those that are limiting capacity and list in rank order
- Create and evaluate ideas for changing those limits
- Test and implement the changes
- Measure the process again
- Repeat

Search again for “bottle-neck.” 
Brain Trust contributor: Author of Instant Profits: Making Your Business Pay
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AskJim ID: 2009