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Use of email salutationsQuestion Should I use salutations in my email communications, or is it okay to just begin writing and then have my name at the end?
Answer Opening and closing salutations are preferred for most email communications because they set the mood of each email. Saying "hello" and "good-bye" is just as important in email communication as in a face-to-face meeting. It says, "I honor and respect you in the communication."
It's important to set a friendly tone with a respectful introduction and conclude with a positive close. Examples include: Introductions: Hello, Hi, Good morning, Good afternoon, Good evening, Dear ____. Sign offs: Thanks, Thank you, Best/My Best, Regards/Best Regards, Have a great day, Sincerely, or Respectfully. However, when providing a quick answer in a string of email with a colleague on one topic, it's acceptable to simply include the information, without salutations.
Brain Trust contributor:
Author of Email Power
Related Categories: Communication, Email
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