Small business answers — NOW!

VoIP decision

Question
How do I know when to convert my business phone service to VoIP? 
Answer
You will like the cost savings of voice over Internet protocol (VoIP) immediately. But whether you convert all of your business lines to VoIP will depend upon how critical quality and reliability are to you. If the phone is used for critical conversations, you may not want to depend on VoIP just yet.

VoIP has come a long way with regard to sound quality and reliability. But in many instances, it is not yet on par with traditional phone service.

Most new electronic phone systems will allow you to combine traditional and VoIP connections on the same handset. This can lead to cost savings - and the high-quality connection your business relies on. 
 
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