Small business answers — NOW!

Communication

Search within "Communication" Category

Search for:

Questions in "Communication" Category

What are electronic cookies?
What is the best way to serve customers to maximize profit and time efficiency?
How can women business owners become better leaders, both inside and outside of the company?
How can I manage the flow of various engagements I have with clients, so I can better understand the status of each one?
How do I write technical manuals?
What is the purpose of cross-selling?
What is the definition of "bottom line"?
What is the definition of "zero-sum"?
What is the definition of "win-win negotiating strategy"?
What is the definition of "catch 22"?
What is the definition of a "business plan"?
What are some effective ways to show our customers we appreciate them?
Is there a link between our corporate culture and the quality of our customer care?
What's the best way to build customer relationships that fosters loyalty?
Are there techniques that can be used to increase the pulling power of an advertisement?
Can recognition of employee performance convert to more dollars on my bottom line?
How should I contact prospects who will be attending a trade show, before the event?
What is the best way to handle an irate customer?
What is the definition of "autonomous team"?
What is the definition of an "agenda"?
What is the definition of "active listening"?
How can I avoid letting my nervousness give a bad impression, when making calls?
How long should the copy be for an ad or direct marketing piece?
How can I put my image-improvement plan into practice?
I’m a sole practitioner and often need someone to share ideas with. Who can I turn to?
How should I handle a very difficult client?
How should I prepare for a first-time meeting with a prospective customer introduced by a referral from my network?
What’s the most effective way to teach employees our corporate values?
How can my organization best serve the growing numbers of women in business?
How can I keep employees motivated to provide great customer care and build customer relationships?
What can I do to encourage my team members to work more cohesively and be more self-motivated?
How do I train my new virtual assistant?
Should I consider hiring a Virtual Assistant for my new small business, rather than a regular employee?
What is a Virtual Assistant and how do they work?
Can a virtual assistant answer my office phones, even if he or she is not in my office?
When building my team, what are things I should make sure to avoid?
I heard about a meeting "icebreaker". What is that?
How do I get a team meeting started so that it begins functioning effectively and positively?
What is the purpose of public relation’s job?
What are some ways to beat spam filters so my emails will get through?
How do I ensure that my emails won't get deleted before being read?
What can be expected of a virtual assistant relationship?
What issues should I keep in mind when interviewing a virtual assistant?
Should I use salutations in my email communications, or is it okay to just begin writing and then have my name at the end?
When is it appropriate to use abbreviations in email, Instant Messaging and texting?
What are emoticons used in email and Instant Messaging?
What are the legal consequences of what I write in an email?
When is it appropriate to use emoticons in email?
How does the Internet affect the way we work?
Is it okay if I let family members answer my business phone?
Is there any kind of an outline or track to run on when conducting a sales cold call?
What are some ways that I can make good first impressions with my clients?
Should I use envelope teaser copy with my direct mail marketing campaign?
What are mobile technologies?
What is peer-to-peer networking?
What is knowledge management?
Is it important to get feedback from customers?
What are the benefits of using an email application service provider to send my email marketing campaigns?
What’s a good open rate by recipients for an email marketing campaign?
What technology is used to determine whether an email has been opened?
As I am developing an email marketing campaign, I've found something called an "open rate." What is that?
What's the key to successful ownership of a family firm?
Why do some family firms not survive through the third generation?
What is a family forum for a family business and how does it work?
How can I write a great subject line for my email promotions?
What does confirm opt-in mean?
How can I grow my email list that I send my email newsletter to?
What are the advantages of using permission-based email lists?
How are email newsletters used?
What is a permission-based email list?
What is email marketing?
What is the best way to deal with high-maintenance customers?
How can I build trust within my team?
How can I establish business in a new market?
Should I have my team sit or stand during team meetings?
What should a typical team meeting agenda include?
How do I motivate customers and prospects to make needed changes?
How can I create a more customer-focused culture in my business?
How can I get my employees to be less defensive when handling customer complaints?
How do you approach a consulting prospect who needs help and pitch your services without offending them?
When is the best time to make contact with new prospects?
What's the most important element in successful prospecting?
How can introverts make the most of networking events?
I am shy and introverted. I wonder how I would do in a sales career?
What are some positive and effective tips for sales managers?
What are the guidelines for sending email, so I'm not accused of spamming?
What should I do when a prospect chooses another vendor over my company?
How do I get out of a conversation during networking events without appearing to be rude and inconsiderate?
What can I do or say to get conversations going at a networking event?
How do I deal with objections?
What are the basic kinds of sales objections?
What skill sets do sales people typically need training for?
When should a salesperson be quiet?
Why is it necessary to focus on brand managment once the brand has been established?
How do you create a logo that's easily recognizable?
How can I motivate my employees and improve morale even though we're on a tight budget?
What's the best way to communicate my brand?
How do we stay brand focused?
What is the proper etiquette when making seating arrangements for a banquet?
How important is the volume of my voice in effective communication?
How important is the setting when giving a speech?
When giving a speech, how can I feel in control of what I'm saying?
How can I best get the major points of my message across to my audience?
How can I better convey how I truly feel about what I'm saying?
How can I not only catch my audience's attention, but also maintain it?
What voice technique should I use when trying to speak with authority?
What steps should I take in order to give a successful speech?
Are some words more important to use than others when I'm talking to someone else?
Is it possible to talk too much when making a presentation to a customer or prospect?
How can I make the transition from small talk to selling my product?
How can I reduce the amount of stress in my business?
How do I create an informative business card for my company?
Is there a standard type of business card that I should have?
How do corporate values fit into a business' strategic plan?
I've heard the term, "corporate values." What does it mean?
What is a definition of a logo?
What are the roles of an internal coach in an organization?
What is the proper way to complain?
What can I do when the CEO commits to a big order but delegates to a lieutenant who wants to kill the deal?
What's the best way to answer the question, "What do you do?"?
How can I help my listeners - customers, networkers, etc. - understand and retain what I've said?
What's the most valuable nonverbal forms of communication?
How do I make sure I maintain great eye contact when speaking to customers or other groups?
How can I make myself more approachable?
How can I become better at remembering names?
What is the biggest mistake of communicating?
How can you appear intelligent when answering a spontaneous question?
How can I get the members of my networking group to refer me more leads?
What is the value in conducting a stakeholder survey?
How do I identify key stakeholders for a project?
I keep hearing people talk about social capital. What is it?
What issues should be considered when creating a " Promotion from within" policy?
What are some ways to improving basic customer service skills?
What are some ways to personally connect with customers?
Are there proper phrase choices when communicating with clients?
When talking with customers, are there words that diminish impressions of my service and committment to them?
Is the role of a consultant mainly to solve problems for clients?
What is the best way to make a strong impression?
How can I create a strategic plan for my small business?
How do I get people motivated if they've lost their desire to work hard?
How can I work through the dilemmas that face families in business?
What are the benefits of a family forum?
What other benefits of teleworking, besides financial?
Should I use emoticons or acronyms when writing an email?
What does the "Reply to All" option mean on my email tool bar?
How can I craft a good subject line in my email?
How long should an email message be?
How can I convince my spouse that I'm really working, even when I'm sitting on a lounge chair on the deck?
What's the best way to answer my phone when my one line is both personal and business.
How can I assure my spouse that using our savings to start my home-based business is a good idea?
How can I keep my family from barging into my office when I have a home-based business?
How can I discourage clients from calling my home-based office late in the evening and on weekends?
How can make sure my home office doesn't interfere with my family life?
How do I find balance between my home and my home-based business?
How can I keep my young kids at home -- instead of day-care -- and still conduct business professionally from home?
How can I get my family to be more aware of my need to balance my work and the family?
Will my lack of education hurt my chances of getting business funding?
After I've received a referral by one of my customers, how long should I wait before making the first contact?
Why is it important to recognize people who refer your business to others?
How can I make more effective networking connections?
How can I develop and improve my networking skills?
How can I network with a business that is kind of different and therefore, not easy to refer?
To encourage referrals when networking, what is the most effective way to communicate what I do?
Are speaking engagements an effective networking tool?
How can I put my networking circle to work for me?
Is it possible to network effectively online?
What is the best way to contact a prospect after they've been referred to my by someone in my network?
Do the classic networking skills work in any country, around the world?
What are the rules of thumb when networking internationally?
How should I prepare to effectively network around the world?
What should I be aware of when networking in the Asian culture?
How can I use my business card more effectively?
Are business cards important for my business?
How can I encourage employees to Network?
Is it important to teach employees how to network?
How do I know when networking is appropriate and when it's inappropriate?
What can I do to make networking come more naturally to me?
What are the different levels of quality for referrals?
How can networking help me develop a word-of-mouth marketing strategy?
How do I develop a reliable circle of networking partners?
For maximum performance and professional management, what features must an electronic imaging system include?
What is an electronic imaging system?
What can I do to be more successful in a job interview?
What is the biggest mistake you can make with a direct mail campaign?
Are there any quick tips that will improve the return-on-investment (more business) for my networking effort?
How do I network to get business referrals?
What are the essential elements of an effective business proposal?
Why should small business owners be active in politics and the public policy debate?
Is it acceptable to send an email without proper grammar, punctuation and capitalization?
How can I give my website a personal touch while building trust?
How can you backup the claims you make on your web site?
What are some of the expanded topics that can be covered in a policy manual?
Q. How do I respond to an employee who asks for a pay increase?
How do I determine the job duties for a new position?
What concerns should be addressed when establishing a telecommuting work arrangement?
How does a "promotion from within" policy work?
What issues should be considered in allowing an employee to work from home in a telecommuting work arrangement?
Is it permissible to reduce an employee's salary?
How often should I update our personnel policy manual?
How do I select good workers?
Is it permissible for the job candidate to ask questions in the interview?
What steps should be considered when preparing an employee handbook or personnel policy manual?
How many policies or topics should be included in our employee policy manual?
How do I know when to go from an employee policy manual to a policies and procedures manual?
What is the difference between a manual for employees or a policy and procedure guide for supervisors?
What are the primary components of an employee policy manual?
What topics should be covered in a policy manual?
How can I turn my book into a valuable resource?
What is the purpose of the Exchange Act?
What is brainstorming and what are the rules?
Do I need to hire a consultant to help me improve profits?
Can voice over Internet protocol (VoIP) save money over conventional phone service?
Is labor overtime a good strategy to increase profits?
If I don't like networking, how can I make it easier to talk to strangers?
How can I engage others in conversation at a networking event?
How can I make a strong connection when meeting a brand new contact?
How can I gracefully get out of a conversation without appearing rude?
What should I bring with me when I go to a networking event?