Small business answers — NOW!

Jim's Brain Trust ™

Kristin Arnold 
Kristin Arnold has a passion for teams. An international consultant, trainer and speaker, she gives executives and employee teams the edge, helping them achieve higher performance in the areas of strategic and project planning, process improvement and problem solving. She is a successful author and featured columnist, Certified Professional Consultant to Management, and recipient of numerous civic and business awards, including the 1998 Women in Business Advocate for the Virginia Peninsula. One of the first women graduates of the U.S. Coast Guard Academy, Kristin has 11 years of active Coast Guard duty, a Master of Business Administration, and nearly two decades of successful business practice in teamwork. Her powerful and provocative presentation style connects the audience with daily teamwork performance and problem solving skills. Drawing from her dynamic, proven business practices, Kristin is an innovative, highly effective speaker and facilitator with tested workplace solutions.
Doug Barry 
Doug Barry is Director of Marketing and Communications for the U.S. Commercial Service, the global business solutions unit of the Department of Commerce. Based in Washington, D.C., Doug has served as an international trade specialist focusing on Russia and the states of the former Soviet Union. His overseas assignments have included managing Commercial Service offices in Singapore, Hong Kong and Thailand. He is editor of A Basic Guide to Exporting: The Official U.S. Government Resource for Small- and Mid-sized Business. Doug earned a doctorate from Columbia University and taught for many years at the University of Alaska Anchorage.
Ilise Benun 
Ilise Benun is a national speaker and the author of several books including, Stop Pushing Me Around: A Workplace Guide for the Timid, Shy and Less Assertive (Career Press, 2006); Public Relations for Dummies (2nd Edition) (Wiley, 2006); The Art of Self Promotion (2007); Self Promotion Online and Designing Websites:// for Every Audience (HOW Design Books). She is the founder of Marketing Mentor, a one-on-one coaching program through which she works closely with small business owners to teach them how to promote their businesses. She has been featured in national newspapers and magazines such as The New York Times, Toronto Globe and Mail, Inc. Magazine, Essence, Working Woman and many more. More info here. or Sign up for her free Quick Tips from Marketing Mentor here:
Tim Berry 
Tim Berry is president of Palo Alto Software and principal author of its Business Plan Pro software for developing business plans. He was a cofounder of Borland International, which was founded in 1983 and went public in 1986. Before creating his own company, he was a planner for Business International and Creative Strategies, and a consultant in business planning to Apple Computers.

Tim is also the author of several books on business planning, including Hurdle: The Book on Business Planning.

Nick Bibby 
Nick Bibby, franchise consultant, is principal of the Bibby Group (, an international consulting firm focused on the development of franchise systems, as well as due diligence services for prospective franchisees and independent entrepreneurs. He is a court accepted franchise expert who has worked in, studied, and written about the franchise industry for over 25 years. Nick received his MBA from Boston University and his MA in Counseling from Louisiana State University.
Joanne Black 
Joanne Black is America’s leading authority on referral selling. A captivating speaker and an innovative sales trainer, Joanne is changing the business of sales. Her proven No More Cold Calling system works: Building relationships and getting referrals generates sales faster than any other lead generation method.

A sales strategist for more than 30 years, Joanne demonstrates why cold calling and other ineffective prospecting techniques persist, and why referrals increase revenue, decrease costs, and ace out the competition.

Joanne is the author of NO MORE COLD CALLING™: The Breakthrough System That Will Leave Your Competition in the Dust (Grand Central Publishing; formerly Warner Business Books). True to her commitment and philosophy, Joanne has built her business solely on referrals.

Her clients include Applied Communications, California State Automobile Association, Charles Schwab, Colliers International, KPMG, M3iworks, The Marlin Company, The Mechanics Bank, Tatum, and other premier companies.

Robert Bly 
Author of Fool-Proof Marketing: 15 Winning Methods for Selling ANY Product or Service in ANY Economy
JoAnna Brandi 
JoAnna Brandi, known as "The Customer Care Lady", is the founder of JoAnna Brandi & Company, Inc. which began as a Customer Care company committed to helping companies build better relationships with their customers through the strategic use of marketing, consulting, research and training. Today JoAnna spends most of her time motivating audiences to take better care of their customers and employees.
Craig Brimhall 
Craig Brimhall is Vice President of Retirement Wealth Strategies, Ameriprise Financial, Inc. His focus is personal finance, especially the areas of retirement savings and distributions. Craig holds the following certifications: CERTIFIED FINANCIAL PLANNER professional, Certified Fund Specialist and Chartered Retirement Planning Counselor. He has also earned his Series 7, 63 and 65 licenses.
Russell Brown 
Russell Brown is author of Strategies for Successfully Buying or Selling a Business and Preparing Your Business for Sale. He has been a business broker and consultant for many years and has been directly and indirectly involved in all aspects of the buying, selling, and brokering of hundred of operating businesses.
Gayle Buske 
Gayle Buske is the founder, president and CEO of Team Double-ClickSM, the country’s foremost virtual staffing agency. Her experience spans 18 years of rewarding contributions to the bricks-and-mortar corporate world working for companies such as Eastman Kodak Company, Honeywell, Inc. and Jeane Thorne Temporary Services. Ms. Buske has been called upon by Entrepreneur Magazine, Jim Blasingame’s The Small Business Advocate, Fortune Magazine’s CNN Money, Staff Digest, and numerous other radio and print outlets to share her expertise of the virtual staffing industry. Gayle centered her focus on how the communications power of the Internet could facilitate a business connection between clients and independent contractors from across the globe. As the head of a virtual staffing agency with over 23,000 virtual professionals in its pool, Ms. Buske is uniquely qualified to aid clients’ growth through virtual outsourcing as well as speak to the ins and outs of the industry.
Mary Cantando 
An entrepreneurial executive since 1989, May Cantando is a recognized authority on women's business initiatives. She is a respected sales and marketing expert who has helped countless women entrepreneurs develop new, successful revenue streams for their enterprises. Mary is also the author of The Woman�s Advantage: 20 Women Entrepreneurs Show You What it Takes to Grow Your Business, The Woman�s Advantage Workbook and Nive Lives: Stories of Women Business Owners Landing on Their Feet.
Matthew Cartwright 
An attorney with Munley, Munley, and Cartwright, Matthew A. Cartwright is a Law Review graduate of the University of Pennsylvania Law School, Philadelphia, specializing in major civil trials in the eastern United States including "kill-the-company" business disputes. In 1997 he was Board Certified by the National Board of Trial Advocacy (NBTA), Boston, as a Civil Trial Specialist, and in 2003 was named to the Board of Examiners of the NBTA.
Paul Casey 
CEO, Casey Communications; author of Is Self-Employment for You?
Christina Cavanagh 
Christina Cavanagh is currently a professor in the management communications department of the Richard Ivey School of Business at The University of Western Ontario. She teaches MBA and executive MBA candidates the productive uses of communication channels and planning tools that enhance customer and organizational performance. Her areas of focus are: communication to employees and organizations, marketing communications, public and media relations, and protecting corporate reputations.

Chris is also the author of Managing Your E-Mail: Thinking Outside the In Box.

Paul Cherry 
President, Performance Based Results and author of Questions That Sell: The Powerful Process for Discovering What Your Customers Really Want
Janet Christy 
Janet W. Christy is the founder and President of Leverage & Development, LLC, a consulting firm that helps Women and Minority owned businesses use their status to their advantage. Janet conducts workshops. The firm’s services include marketing research and planning, certification assistance, sales guidance, and assistance in government bidding. She also works with government entities and non-profits in the development of programs for entrepreneurs and W/MBEs (Woman/Minority Business Enterprises). The firm’s services include feasibility studies, marketing research, grant writing, and operational plan development. Janet is the author of Capitalizing On Being Woman Owned, a marketing guide for Woman Owned Businesses. This book was released in September 2006. She also offers workshops for W/MBEs to help them leverage their ownership status for marketing advantage.
Karen Cortell Reisman, MS 
Ms. Reisman, the author of two books on communication skills, teaches you how to speak for yourself so that others listen, trust, and buy from you. She has spoken internationally, and has been president of Speak For Yourself for 15 years.
David Dawsey 
David Dawsey is an experienced intellectual property attorney and partner of Gallagher & Dawsey, LLP. He specializes in the prosecution and litigation of domestic and foreign patents, trademarks, and copyright. David has a unique perspective on patent valuation, business method patent applications, and patent infringement damages. And as a patent lawyer he has experience drafting mechanical patents, electrical patents, electromechanical patents, computer patents (hardware and software), and biomedical technology patents.
Dolf de Roos 
Dolf de Roos, Ph.D., is a successful international real estate investor, and a New York Times and Wall Street Journal bestselling author. He is Chairman of the public real estate investment company, Property Ventures Limited, and the author of iMaking Money in Real Estate and Real Estate Riches.
Don Debelak 
Don Debelak is a new product marketing specialist who has been involved with inventors and inventions for over 20 years. Don has experience working with all types of products, from small novelties to medical innovations for both consumers and industries.
Steve Delbianco 
Vice President for Corporate Affairs, Association for Competitive Technology
Gerri Detweiler 
Co-founder of
John Dini 
John F. Dini is the founder of MPN Incorporated, a consulting firm in San Antonio Texas. MPN has specialized in advising the Owner-Managers of business since 1991, with 14 consultants and staff members in a range of disciplines. MPN supports business owners through the entire lifecycle of their businesses with offerings that include Strategic Business Leadership® for small company planning, The Alternative Board® for growing organizations, and MPN Brokerage L:LC for owners who are implementing their exit strategy. John had been a contributor to Jim Blasingame’s Small Business Advocate Braintrust since 1999, and is the co-author of "11 Things You Absolutely Need to Know About Selling Your Business."
Jeffrey Dobkin 
Jeff Dobkin is a funny speaker about sales, motivation, marketing and direct marketing. He’s equally at home writing direct-sales letters as he is technical business papers or his own brand of marketing plans for clients. Jeff is a seasoned writer and designer of direct mail, direct selling long-copy ads, brochures and collateral, annual reports, direct-selling TV scripts and stuff like dat dere. Heck, he just does it all, doesn’t he? Including tough marketing audits - what are you missing in your marketing? And sales letter… did I mention he’s really good at writing sales letters. Yea, guess I did. I’ve written, I mean he has written 5 books on marketing and humor. Over 5,000,000 people have read his articles on marketing and direct marketing published in over 200 magazines. Visit
Scott Eblin 
President of The Eblin Group. Featured on ABC News and in Investor’s Business Daily, the Washington Post and Harvard Management Update. He is the author of The Next Level: What Insiders Know About Executive Success (Davies-Black, 2006) which Business Book Review calls a “fascinating read” that “is full of potentially career-saving advice.”

Scott is a graduate of Davidson College and holds a masters degree in public administration from Harvard University. He has a certificate in leadership coaching from Georgetown University and is a member of the faculty for that program.

Chester Elton 
Author of A Carrot a Day and the recently released, Managing with Carrots
Cliff Ennico 
Cliff Ennico is a lawyer specializing in legal and tax issues for small businesses, and is a popular instructor at eBay University. The host of the PBS show MoneyHunt, he is a frequent contributor to Entrepreneur magazine and the author of Small Business Survival Guide. His weekly syndicated column, Succeeding in Your Business, appears in dozens of newspapers and websites.
Trudy Jean Evans 
President, The Raven Group, Inc.
Joshua Feinberg 
Joshua Feinberg, cofounder of the Small Biz Tech Talk and 17-year veteran computer consultant, is an internationally recognized expert on small business computer consulting, computer consultants, computer resellers, network consultants, and small business IT consulting.

Joshua is the creator of and two-year veteran columnist for Direct Access & Solution Provider "VAPVoice: Notes from the Field" and author of What Your Computer Consultant Doesn't Want You to Know.

Debra Fine 
Author of The Fine Art Of Small Talk
Marsha Firestone 
President & Founder, Women Presidents' Organization
Ellen Frankenberg, PhD 
Ellen Frankenberg, Ph.D., is CEO of The Frankenberg Group and a family business psychologist with 20 years experience managing her own business. She consults regularly with family and closely held companies primarily in the manufacturing, distribution and construction industries. She is also the author of Your Family, Inc.: Practical Tips for Building a Healthy Family Business.
Elizabeth Franklin 
Author of How to Get Organized Without Resorting to Arson
Alan Freedman 
Alan Freedman is president of The Computer Language Company, an organization devoted to computer education and training for business and nontechnical people. the most noted computer lexicographer in the country, he is widely known for making abstract computer concepts understandable for nontechnical people.

Alan is also the author of the Computer Glossary, The Computer Desktop Encyclopedia and the Internet Glossary and Quick Reference Guide.

Steven Gaffney 
President, Steven Gaffney Company and author of Honest Communication and Honesty Works!
David Gage 
David Gage, Ph.D., Principal, is a leader in the field of business mediation and a founder of BMC Associates. Dr. Gage has over 15 years experience as a mediator and 20 years experience as a clinical psychologist. He has assisted partners from many different industries in resolving all types of disputes. He has spoken to bar associations and business and professional organizations locally and nationally, has been interviewed on radio and TV, written for the Washington Business Journal, Executive Excellence, Family Business and was featured in the New York Times, Fortune, Nation's Business, and The Washington Post. Dr. Gage is an adjunct professor in American University's business school. His book on effective partnerships, Partnership Charter: How To Start Out Right With Your New Business Partnership (Or Fix The One You're In)s published in July of 2004.
Philippa Gamse 
Philippa Gamse is a consultant and professional speaker on eBusiness and Web site strategy. She helps companies, small businesses and nonprofit organizations to maximize their return on investment in their Internet presence. Philippa explains complex technological concepts in a non-jargon, user-friendly way, helping her clients to take a fresh and different look at their Web sites.

Philippa is frequently cited for her expertise on subjects including eBusiness strategy best practices, creating Web sites that produce results, and small business online techniques and solutions.

Tom Gegax 
Tom has been an entrepreneur, a CEO leading sixteen hundred employees, a multinational executive, a consultant, and a board member. Tom’s ideas—featured by The New York Times, Fast Company, CNN, CNBC—win praise from stars like Harvey Mackay (“Swim with the Sharks”), and Best Buy Chairman Richard Schulze. Since selling his $200 million Tires Plus Stores, Tom has turned to consulting and writing, including The Big Book of Small Business (HarperCollins), ( With unprecedented breadth and wit, it connects management dots and demystifies every level of business.
Lois Geller 
Lois K. Geller is founder and president of Mason & Geller Direct, a full-service direct response agency. Before creating her own agency, Lois headed up AC&R Direct, a Saatchi & Saatchi agency and Geller Direct, a TWBA subsidiary. Lois is the author of Sold! Direct Marketing for the Real Estate and three other direct marketing books. She is a frequent radio, television panelist and a sought after international keynote speaker. She is an adjunct professor at New York University. She has won the Silver Apple Award for Lifetime Achievement in Direct Marketing, has received the Echo Award in direct marketing and many RSVP Awards in Canada.
Robert Gordman 
Robert Gordman is President of The Gordman Group and the author of The Must-Have Customer: 7 Steps to Winning the Customer You Haven’t Got. The Gordman Group team consists of seasoned business executives with track records of success. This consulting practice shows companies how to achieve sustained, profitable growth.

For over 20 years Bob held executive management positions in various companies, including President of a regional mid-line department store chain. During the past 16 years as a consultant, he has provided services to clients in many industries such as computer manufacturing and distribution, retail, direct marketing, weight loss, appliance manufacturing, advertising, trucking and banking. He also spent five years as Senior Consulting Partner for the Gallup Organization, specializing in strategic planning.

In 1989 Bob was inducted into the Gallup Organization Management Hall of Fame.

Bob’s book, The Must Have Customer is in its second printing and has been translated into Chinese, Indonesian and Polish.

Renee Grant-Williams 
Voice and Communication skills coach Renee Grant-Williams’ client roster ranges from U.S. senators, business executives and sales professionals to Grammy winners Tim McGraw, Christina Aguilera and the Dixie Chicks. She is the author of VOICE POWER: Using Your Voice to Captivate, Persuade, and Command Attention, (AMACOM, NY), endorsed by Paul Harvey and selected by Soundview Executive Summaries as one of the best business books of 2002.
Patricia Greene 
Dean, Undergraduate Program, Babson College
Gene Griessman 
Author of The Words Lincoln Lived By and Time Tactics of Very Successful People
Steven Griffith 
Author of Email Power
Ken Gronbach 
Kenneth W. Gronbach is a nationally recognized expert in the field of Demography and Generational Marketing. An accomplished President and CEO, Ken has proven success in creating value, leading companies and planning for the future with uncanny accuracy.

Ken is a marketing guru who regularly provides counsel to Fortune 500 companies as well as large and small privately held businesses across the United States. In his book Common Census: The Counter-Intuitive Guide to Generational Marketing, Ken takes you through a fascinating common sense understanding of shifting demography and related opportunities and consequences.

The demographic landscape in the U.S. is made up of a series of waves that are about twenty years in duration. It would follow that business will rise and fall according to the critical mass of customers heading toward it. You will enjoy extraordinary success if you are prepared and in front of the wave. Let Ken Gronbach and KGC Direct, LLC show you how to position your business in front of that wave.

Eric Groves 
Eric Groves, Senior Vice President of Sales and Business Development at Constant Contact®, has more than 20 years of experience building sales, business development, online, and marketing strategies for leading companies, including AltaVista, iAtlas, InfoUSA, MFS Communications, SBC Communications (AT&T), and Citicorp. Since joining Constant Contact in 2001, he has built the sales and business development organizations from the ground up, helping propel Constant Contact’s growth to more than 100,000 customers today.

In addition to his responsibilities overseeing Constant Contact’s sales and business development organizations, Eric has also developed educational outreach programs for small businesses, associations, and nonprofits. Recognized as one of the leading authorities on small business, he has provided all types of business – from restaurants to retail to consultants – practical tips, tools, and advice.

William Halal 
William Halal is Professor of Science, Technology & Innovation at George Washington University, Washington, D.C, and an authority on emerging technologies, strategy, knowledge, and institutional change. He has worked with General Motors, AT&T, SAIC, MCI, Blue Cross/Blue Shield, International Data Corporation, the DoD, the Asian Development Bank, and many other organizations. He published 6 books and hundreds of articles, and substituted for Peter Drucker in speaking to 2000 managers at the Los Angeles Coliseum. He is the founder of TechCast, a web-based system that pools the knowledge of experts to forecasts breakthroughs in all scientific fields. He also co-founded the Institute for Knowledge & Innovation as a collaborative effort between the GW School of Business and the School of Engineering. Previously, he was a major in the U.S. Air Force, an aerospace engineer on the Apollo Program, and a Silicon Valley business manager. Macmillan’s Encyclopedia of the Future ranked him among “The World’s 100 Most Influential Futurists,” including H.G. Wells, Arthur C. Clarke, Alvin Toffler, and Daniel Bell.
Gary Harpst 
Gary Harpst is the CEO of Six Disciplines Corporation, a national network of business excellence centers and the author of Six Disciplines For Excellence: Building Small Businesses That Learn, Lead and Last. Gary has the ability to make tough issues understandable and exciting to address. Gary has extensive experience as an entrepreneur and is a dynamic and insightful public speaker who challenges and motivates his audiences.
Jennifer Hawthorne 
Jennifer Read Hawthorne is an international speaker and award-winning author specializing in authentic and meaningful living. She is co-author of four bestselling books, including the #1 New York Times best-sellers Chicken Soup for the Woman’s Soul and Chicken Soup for the Mother’s Soul. She has appeared on CNN, Sally Jesse Raphael, Pure Oxygen, and hundreds of national, regional and local TV and radio shows, and writes a monthly column for Affluent magazine. Her next book, scheduled for release this October, is Chicken Soup for the Soul: Life Lessons for Loving the Way You Live.
Michael Hepworth 
Revenue Growth Strategist; partner The Results Exchange
Phil Holland 
A lifelong entrepreneur, Phil Holland's businesses have included, businesses have included building "spec" houses, the manufacture of automatic doughnut machinery, designing and building apartment complexes, restaurant franchising, doughnut retailing and the development and management of shopping centers.

In 1992, Phil founded My Own Business, Inc. which fosters successful entrepreneurs worldwide by helping them avoid the common mistakes many entrepreneurs make when starting out.

Shel Horowitz 
Can you be ethical and still make a profit? Author, copywriter, marketing consultant, and speaker Shel Horowitz says it's actually easier than cheating! Shel is the author of seven books and publisher of nine websites, five webzines and three e-zines. His three most recent books, Principled Profit: Marketing That Puts People First (, Grassroots Marketing for Authors and Publishers (, and Grassroots Marketing: Getting Noticed in a Noisy World ( have both won awards; Principled Profit has been resold to two foreign publishers. He's currently finishing his seventh book, Grassroots Marketing for Authors and Publishers, and spearheading a campaign to get 25,000 people to sign--and spread--the Business Ethics Pledge: ( Shel has spoken to business and educational groups around the country, on business ethics and frugal/effective marketing.
Pierce Howard 
Pierce graduated from Davidson College with a B.A. in 1963. After a three-year tour of duty with the U.S. Army, he completed his Ph.D. in 1971 at the University of North Carolina in Chapel Hill. An organizational consultant for 40 years, he currently is Director of Research at the Center for Applied Cognitive Studies, Charlotte NC. He is a member of the American Psychological Association, the International Society for the Study of Individual Differences, and the Carolinas Organization Development Network. Books include The Owner's Manual for the Brain (2006; 3rd edition), The Owner's Manual for Personality at Work (2000), Professional Manual for the WorkPlace Big Five ProFile (2001), and Professional Manual for the SchoolPlace Big Five ProFile (2007). He has taught Organization Development at the University of North Carolina at Charlotte, Queens College (Charlotte), and Pfeiffer University (Charlotte campus). Interests include chamber and choral music, crafts, and camping.
William Hubbartt 
William S. Hubbartt is President of Hubbartt & Associates, a St. Charles, Illinois management consulting firm specializing in workplace privacy issues and human resources management advisory services. Mr. Hubbartt has published over 75 articles in national and Internet publications. He is the resident human resources expert on the syndicated radio and internet program Small Business Advocate. Hubbartt is accredited as a Senior Professional in Human Resources (SPHR), a Certified Compensation Professional (CCP), and holds an M.S. degree in Industrial Relations from Loyola University of Chicago.

Mr. Hubbartt is the author of nine books including, Personnel Policy Handbook - How to Prepare a Manual that Works (McGraw-Hill, 1993); Performance Appraisal Manual for Managers and Supervisors (Commerce Clearing House, 1992); The New Battle Over Workplace Privacy (AMACOM, 1998); The Medical Privacy Rule (Hubbartt, 2003); HIPAA Privacy Sourcebook (SHRM, 2004); The HIPAA Security Rule (Hubbartt, 2005) and Improving Performance Results (Hubbartt, 2007).

Additional information is available at, at and

Priscilla Huff 
Freelance business writer and author of Make Your Business Survive and Thrive!
Brad Huisken 
Brad Huisken has been in sales since 1971. Since that time he has been directly involved in all aspects of Sales and Sales Management. Touted as the Mike Ditka of the selling game his experience and knowledge have enabled him to author the books Munchies for Salespeople and Im a Salesman! Not a Ph.D. In addition he has developed his PMSA Relationship Selling Program, The Professional Sales Management Course, The Mystery Shoppers Kit, The Weekly Sales Training Meeting Series, Sales and Sales Management Aptitude Tests for New Hires, and Sales and Sales Management Proficiency Tests for Existing Staff.

Brad works with both large and small retail companies installing sales management systems and training salespeople on sales, customer service and communication. His strategies and techniques are realistic, easy to apply and based upon the premise of providing outstanding customer service.

Floyd Hurt 
Author of Rousing Creativity and Live Like You Mean It
Bill Huss 
Bill Huss was a Los Angeles Superior Court Judge; Retired Captain in the Naval Reserve; Retired Colonel in the California State Military Reserve, Center for Military History; Civil trial attorney for 25 years; author of 3 books, including Working With Your Homeowners Association: A Guide to Effective Community Living; Board Chairman of a private grade school for 20 years.
Whitney Johns Martin 
Managing member of Texas Women Ventures Fund
Catherine Kaputa 
In her 20+ years in branding and advertising, Catherine Kaputa has worked on branding issues from every angle, as a corporate marketer, an ad agency executive, an educator and a consultant. She helps executives, professionals and entrepreneurs build brand strategies to achieve extraordinary business results.

Catherine is also the author of the personal branding book, .

Ray Keating 
Chief Economist, Small Business Entrepreneurship Council and author of the By the Numbers book series
Kate Kelly 
Author of How To Set Your Fees And Get Them
Karen Kerrigan 
Karen Kerrigan is President, CEO and founder of the Small Business & Entrepreneurship Council, a prominent and respected advocacy and research organization with more than 70,000 members nationwide. She is also President & CEO of Women Entrepreneurs Inc., a nonprofit business association that helps women business owners succeed through education, networking and advocacy.

Karen regularly testifies before the U.S. Congress on issues that impact America's small business and entrepreneurial sector. She meets often with delegations from around the world that wish to learn about public policy recommendations that will enhance and sustain entrepreneurial activity.

Ruth King 
Ruth King, founder of, is a serial entrepreneur. Over the past 25 years she has owned 7 businesses. Ruth coaches, trains, and helps small businesses achieve the business goals they want to achieve.

Ruth is also the author of The Ugly Truth About Small Business.

Leslie Kossoff 
Leslie L. Kossoff is a leading organizational thinker and consultant. Her firm, Kossoff Management Consulting, has been providing guidance in the areas of executive and management development, and organizational strategy and excellence for over twelve years. During that time, she has been assisting clients ranging from Fortune 100 to small and mid-sized firms in a broad range of industries in the United States and Europe.

Leslie is the author of Managing For Quality and Executive Thinking

Bob Kustka 
Founder and President of the workplace productivity consulting firm Fusion Factor, Bob Kustka consults with companies like W.B. Mason, Draper Laboratories, and Fidelity Investments on developing and implementing HR strategies to help them protect and maximize ROI from their most important asset: people. A former HR executive at The Gillette Company, he uses his unique HR experiences to help develop people strategies that keep companies continuously moving three steps ahead of the competition. He is also the founder of, an HR consortium for the Retail Automotive sector. Bob has authored two ebooks, Building Competency For A Profitable Workforce and Planning Tomorrow's Workforce Today for his ebook series Get the Most out of Your People!. He also contributed articles to the book 49 Marketing Secrets (That Work) To Grow Sales.
Harold Lacy 
Author of Financing Your Business Dreams with Other People's Money and Venture Capital Made E-Z
Rieva Lesonsky 
Editorial Director Of Entrepreneur magazine
Robert Levin 
Publisher, The New York Enterprise Report
Joel Libava 
President-Life Changer of Franchise Selection Specialists Inc.
Paula Lovell 
President, Lovell Communications, Inc.
Gene Marks 
Gene Marks owns and operates The Marks Group PC, a highly successful firm that provides technology and consulting services to small and medium sized businesses.

Genes books include the #1 Amazon small business best seller, The Streetwise Small Business Book of Lists. His column, The Penny Pinchers Almanac also appears nationally in American City Business Journals publications every week.

Steve Martin 
Author of the books Instant Profits: Making Your Business Pay and Achieving World-Class Profit Improvement, Steve Martin is a cost reduction and profit improvement expert business consultant with over 30 years of success in helping business of all sizes. He is one of very few people in the world with a M.Sc. in Creativity and Innovation. He teaches creativity and innovation that clients use in concert with world-class business practices to improve business profitability with new products and business methods.
Phyllis Martin 
Phyllis Martin is a former employment counselor for the Procter & Gamble Company and career columnist for The Cincinnati Post. She is the author of several books, including Quips, Quotes and Savvy Sayings and The Word Watcher's Handbook.
Rick Maurer 
Rick Maurer works with leaders who want to lead change without migraines. Through Maurer & Associates, he provides expertise to help identify even deeply hidden resistance, overcome it rapidly, and thereby implement even the most difficult strategic and tactical changes. Rick's books include , Beyond the Wall of Resistance, Building Capacity for Change Sourcebook, and Feedback Toolkit.
Mark Mayberry 
President, The Mayberry Group and author of Building The Dream Workforce
Sara Mednick 
Author of Take a Nap! Change Your Life
Bob Meighan 
CPA and Vice President for Intuit's Consumer Tax Group
Mike Menzies 
Mike Menzies is President and CEO of Easton Bank and Trust in Easton, Maryland. Mike has appeared before Congressional Committees, testifying on SBA lending to the Small Business Committee, on BIF/SAIF issues to the Senate Banking Committee, on regulatory burden to the FFIEC, and on banker education to former Fed Chairman Alan Greenspan and the Federal Reserve Board.
Peter Meyer 
Peter Meyer, a long term contributor to the Brain Trust, is the author of two of my favorite best-selling books - Creating and Dominating New Markets and Warp-Speed Growth.

Peter is very good at crystallizing issues down to a sensible answer. I like his ability to get to a clear answer in a short time. He consults with quite a few senior executives of multinational corporations, but is always happy to jump to help an SBN member.

You will find a number of answers on AskJim written by Peter, but feel free to browse over to his site, for a number of excellent articles set aside for your reading and use.

Skip Miller 
For over 10 years, many of the world's most legendary companies have called upon Skip Miller to be their strategic sales advisor and trainer. A recognized authority on the psychology of sales performance, Skip has helped countless companies, already at the height of success in their respective fields, achieve an even greater level of sales productivity and success. Skip is also the author of the #1 runaway bestseller ProActive Sales Management and ProActive Selling.
Ivan Misner 
Dr. Ivan Misner is the Founder and Chairman of BNI, the world's largest business networking organization, which has more than 5,000 chapters in 37 countries. Dr. Misner is also the author of several books, including the most recent addition to the bestselling Masters Series—Masters of Sales (, and the New York Times bestseller TRUTH OR DELUSION? (; and he is the Senior Partner for the Referral Institute (, a referral training company with operations around the world.
Jack Mitchell 
President, Mitchells/Richards; author of Hug Your Customers
Gary Moore 
Author of Spiritual Investments and Faithful Finances 101; former Senior V.P. of investments for Paine Webber
Suzanne Mulvehill 
Suzanne Mulvehill, MBA is the Executive Director of the Emotional Endurance® Institute and the author of Employee to Entrepreneur: A Mind, Body and Spirit Transition. Suzanne specializes in training entrepreneurs from the “inside out” – helping them develop what she calls, Emotional Endurance®. She also certifies business counselors as Emotional Endurance® Trainers. She has presented her expertise to more than 10,000 entrepreneurs and business counselors at conferences and organizations throughout the U.S. and Europe. Additionally, she teaches entrepreneurship as an adjunct professor at Lynn University in Boca Raton, Florida. Her website is and she can be reached at
Terri Neese 
President and CEO of Women Impacting Public Policy (WIPP)
Andrea Nierenberg 
The Wall Street Journal called Andrea Nierenberg a networking success story. She is a master at helping companies build their businesses by improving employee and client relationships. With a 25-year sales and marketing background, Andrea heads The Nierenberg Group, a business consulting firm based in New York.

Andrea is also the author of two books, Nonstop Networking: How To Improve Your Life, Luck and Career and Million Dollar Networking: The Sure Way to Find, Grow and Keep Your Business.

Jill O'Nan 
(No information available yet)
Ron Peterson 
Ronald Peterson is the President of Three Arrows Capital Corp., an investment banking firm in Bethesda, Maryland that has worked with hundreds of emerging high-growth companies to find capital. He has over thirty years of experience on Wall Street and is the author of When Venture Capitalists Say No.
Karen Post 
The Branding Diva; author of the Brain Tattoo newsletter and the newly released book, Brain Tattoos
Dan Poynter 
Dan Poynter is an author of more than 120 books, has been a publisher since 1969 and is a Certified Speaking Professional (CSP). He is an evangelist for books, an ombudsman for authors, an advocate for publishers and the godfather to thousands of successfully-published books. His seminars have been featured on CNN, his books have been pictured in The Wall Street Journal and his story has been told in US News & World Report. The media come to Dan because he is the leading authority on book publishing. Dan travels more than 4,000 miles each week to share, inspire and empower writers, publishers and professional speakers through keynotes and seminars. He has turned thousands of people into successful authors. His mission is to see that people do not die with a book still inside them. See
Ramon Ray 
Ramon is the editor of and author of Technology Solutions for Growing Businesses (Amacom). He has written thousands of technology articles and news items for

He has written articles for Inc Magazine, Black Enterprise Magazine, CNet, Var Business, TechTarget,, Small Business Resources, New York Enterprise Report and other media. He has also written for technology vendors including Microsoft, FileMaker, Everest and others.

He is often quoted in the media, including the New York Times, San Francisco Chronicle, Entrepreneur Magazine, Inc Magazine, WCBS Radio, Crains New York and more.

He has been invited to speak at events including the United States Small Business Administration Service Core of Retired Executives "Strategies for Succeeding in Business", Inc 500, PC Expo, Internet World, American Woman’s Economic Development Corporation, Business Development Institute and SMB Nation.

Ramon co-produced the Small Business Summit 2006 and 2007, Taste of Technology @ Lunchtime and other events.

Sam Richter 
Sam Richter, president of the James J. Hill Reference Library (, is a nationally sought after speaker on topics ranging from online searching to effective selling to value-based leadership. He is a published author and has been featured in hundreds of publications, television programs, and radio shows.

The Hill Library is the nation's premier source for practical business information and annually helps hundreds of thousands of persons achieve their dreams and become “business smarter.” In addition to leading the Hill Library, Sam has more than 18 years experience creating and managing award-winning programs for some of the world’s most famous brands.

Colleen Rickenbacher 
Colleen Rickenbacher is a business owner, author, speaker, trainer and consultant. Speaking engagements on the importance of protocol and etiquette in your professional and personal life have taken Colleen around the World. She can be seen and heard regularly on national television and radio. She was recognized by Meeting News Magazine as One of the Top 25 Most Influential People in the Meetings Industry. Her book Be On Your Best Business Behavior covers all areas of practical business and dining skills. The tips she provides will strengthen your image and that of your organization and will separate you from your competition. You never want to leave money on the table because you did not have the proper business and protocol skills to close the deal. Her next book Be On Your Best Cultural Behavior covers the proper etiquette and protocol in 30 countries. These guidelines will allow you to navigate globally in our international climate.
Nancy Rosanoff 
Author of The Complete Idiot's Guide to Making Money through Intuition and Intuition Workout
Anita Rosen 
Author of The e-Commerce Question and Answer Book
Eva Rosenberg 
Eva Rosenberg publishes the popular website, cited by Consumer Reports magazine as one of 2007’s top tax advice sites, and LIFE Magazine’s Editor’s Pick in 2006. As the Dean of TaxMama's Online Enrolled Agent Review Course, Eva is training a new breed of tax professionals to pass the annual Internal Revenue Service license examinations. TaxMama's tax professionals learn to understand and serve small businesses like yours. With students spanning 16 time zones, it's only time before your tax professional joins Team TaxMama. Eva Rosenberg has been featured in publications from The Wall Street Journal and U.S. News & World Report to Rolling Stone and Womens Day. Eva is also the author of Small Business Taxes Made Easy, named one of the best tax books of 2005 by Entrepreneur Magazine. You’re invited to join one of TaxMama’s friendly webinars, where you can ask your questions live and in person.
Marty Scirratt 
Managing Director, Sales Performance Improvement
Stephen Shapiro 
Stephen Shapiro has inspired hundreds of thousands of people in 27 countries with his speeches on creativity and innovation. During a 15 year tenure with the international consulting firm Accenture, he established and led their Global Process Excellence Practice and developed innovation training that was delivered to 20,000 consultants. His latest book, Goal-Free Living: How to Have the Life You Want NOW! became the #1 Business Motivation and #1 Self-Improvement" best seller, was featured on and Entrepreneur Magazine, and was the cover story in O, The Oprah Magazine.
David Sher 
David Sher is co-CEO of AmSher Collection Services and AmSher Outsourcing, Inc. He is also past president of the International Association of Commercial Collections and co-author of How to Collect Debts and Still Keep Your Customers.
Andrew Sherman 
Andrew Sherman is a partner in the law firm, Dickstein Shapiro, LLP in their Corporate & Finance Practice. He focuses his practice on issues affecting business growth for companies at all stages, including developing strategies to leverage intellectual property and technology assets, as well as international corporate transactional and franchising matters. Andrew also provides counseling on such issues as franchising, licensing, joint ventures, strategic alliances, capital formation, distribution channels, technology development, and mergers and acquisitions.

Andrew is also the author of several books, including Raising Capital and Franchising and Licensing.

Gene Siciliano 
Gene Siciliano is the founder and president of Western Management Associates. He is a Certified Management Consultant (CMC) and a CPA. As principal consultant for the company, he has served as the Chief Financial Officer of a number of publicly traded and privately owned companies, and outside advisor to many more.

A member of the National Speakers Association, Gene has spoken on business planning and financial management topics for various national business and professional groups, for university MBA programs, and for seminars sponsored by business publications. His articles on financial management and cost control have appeared nationally in Management World Magazine, Professional Speaker, Sharing Ideas, Free Enterprise and his firm’s newsletter "We Thought You’d Like to Know™".

Mike Stewart 
President of Stewart & Stewart, Inc. and author of Close More Sales!
Bruce Tulgan 
Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace. He is the founder of RainmakerThinking, Inc., in New Haven, CT, a management training firm focused on the impact of generational difference in organizations. Bruce is the author or coauthor of sixteen different books, including Managing the Generation Mix, Winning the Talent Wars, It's Okay to Be the Boss, and Managing Generation X, the classic study of Generation X in the workplace. Bruce's work has been the subject of thousands of news stories around the world and he has written for the New York Times, USA Today, and Harvard Business Review. Bruce also holds a fourth degree black belt in Karate. Bruce lives in New Haven with his wife Debby Applegate, who won the 2007 Pulitzer Prize for Biography for her book, The Most Famous Man in America.
David Waxman 
Co-founder, SpotRunner
Patricia Weber 
Pat Weber is the author of Sales Skills for an Unfair Advantage: 104 Sales Tips for People in a Hurry. Her coaching has transformed the lives of introverts who sell reluctantly or lead with less than stellar personal power. They become beacons of success for others in their organizations. She is an award winning - top selling salesperson and sales manager and America's #1 Coach for Introverts (and even extroverts who may be reluctant to sell). She assists clients in sales, leadership and learning to present with more confidence, effectiveness, and increase sales by 100+%. Introvert or extrovert, you can work with this trail-blazer for a quantum leap in making your work and workplace more productive, profitable and fun. Until you work with an introvert as you may be, an introvert with undeniable success, you won't have authentic, practical knowledge that you will find easy and in a comfort level to change your life.
Joyce Weiss 
Joyce Weiss is a world renowned facilitator, speaker, and specialist on employee performance and group dynamics. She’s captivated countless listeners on radio talk shows, motivated more than 50,000 people in over 400 businesses, and written for hundreds of publications. As a facilitator, Joyce’s exceptional interpersonal skills help her discover the underlying problems affecting workplace productivity. She takes a variety of action plans and tools from her two books, Full Speed Ahead and Take the Ride of Your Life!
Barbara Weltman 
Barbara Weltman, an attorney for over 30 years, has written many top-selling books for small businesses, including J.K. Lasser’s Small Business Taxes, The Complete Idiot’s Guide to Starting a Home-Based Business, The Complete Idiot’s Guide to Starting an eBay Business, and The Rational Guide to Building Small Business Credit. She is also a co-author of Small Business Survival Guide. She contributes to, New York Enterprise Report, and PINK magazine, and is the online tax expert for Barbara is an adjunct at Manhattanville College, where she teaches Principles of Entrepreneurship. She has been featured on a number of radio stations as well as national television. She is quoted regularly in publications such as the New York Times, the Washington Post, and Boardroom newsletters. Barbara is the publisher of Big Ideas for Small Business®, a free monthly online newsletter, and Idea of the Day SM, at
Jean Wilcox 
Dr. Jean Wilcox is one of the founding partners of CattLeLogos Brand Management Systems. Jean is recognized for her talent to envision the big picture and to communicate it clearly, and visually, to any type of organization. Clients value her unique combination of technical, marketing, communication, and design skills, her practical approach to problems, and her ability to "get things done."

Jean is also co-author of Abullards ABC's of Branding.

Beverley Williams 
As a 25-year veteran in home business and the founder and former president of a national membership organization for home-business owners, Beverley Williams is one of the world�s leading authorities on home-based business issues. She is co-author of The 30-Second Commute, speaks nationally and internationally on the subject, is a frequent media guest, and was recognized by the U.S. Small Business Administration as �Home Business Advocate of the Year� for 2002. She currently operates a small business consulting business in Western Maryland.
Ed Yourdon 
Edward Yourdon is an internationally-recognized expert witness and computer consultant who specializes in project management, software engineering methodologies, and Web 2.0 development. He is the author of more than two dozen books, including Brain Drain: The Impact of Offshore Outsourcing, Outsource: competing in the global productivity race and Byte Wars. He is currently focusing on Web 2.0 technologies.
Jeff Zbar 
Jeff Zbar is – in no particular order – a newspaper and online columnist; indefatigable blogger, essayist and chronicler of topics vital to entrepreneurs, teleworkers and home officers; corporate copywriter; author (four books thus far); widely-cited small business expert, speaker and television personality; home office acifionado; techno-dabbler; married father of three; and garage band drummer/singer. In 1989 at the age of 25, he ditched a day job and began working from his home office - and continues so to this day. Since the 1990s, he has been a weekly advertising, marketing and technology columnist and/or editorial contributor for numerous regional and national publications, including Advertising Age, Entrepreneur, Inc., JuggleZine, the South Florida Business Journal, the South Florida Sun-Sentinel, among others. Learn more at
Jonathan Zuck 
President, Association for Competitive Technology